Delivery & Pickup

Delivery & Pickup Areas in Perth

Furniture for Future delivers beds, mattresses, bed frames, bed bases, and bedroom packages across Perth and nearby areas using our own delivery team. We offer free delivery to local customers, free assembly in serviced areas, and pickup by appointment for customers who prefer to collect their order.

Delivery availability, fees, and timeframes may depend on your suburb, postcode, item size, stock availability, stairs, access conditions, and whether old bed or mattress removal is required. If you are unsure whether we deliver to your area, please contact us before placing your order.

Free Delivery

We offer free delivery for eligible orders. This is ideal for customers located in Perth and nearby local suburbs who want fast and convenient delivery without paying an extra delivery fee.

Free delivery usually applies to local serviced areas only. Once your order is confirmed, our team will contact you to arrange a suitable delivery time.

Typical delivery timeframe for free delivery areas: 1 to 3 business days.

Paid Delivery Areas

If your address is outside our local service, paid delivery may be available depending on your location. Delivery fees are based on distance, order size, item type, and access requirements.

For paid delivery areas, we recommend contacting us before placing your order so we can confirm the delivery cost and expected delivery timeframe for your suburb.

Typical delivery timeframe for paid delivery areas: 3 to 7 business days.

Delivery Timeframes

Most local deliveries are completed within 1 to 3 business days, depending on stock availability and delivery schedule. Areas outside the local free delivery zone usually take around 3 to 7 business days.

Delivery is available Monday to Sunday. Our team will contact you after your order is placed to confirm the delivery day and time window.

If an item is available for pre-order or backorder, the estimated waiting time is usually 2 to 4 weeks. We will let you know the expected arrival time before confirming your delivery.

Room-of-Choice Delivery

Our delivery service includes delivery to your room of choice where access is safe and practical. This means we can bring your bed frame, mattress, or bedroom package into the bedroom instead of leaving it at the front door.

Please make sure the path to the room is clear before our team arrives. This includes hallways, stairs, doorways, lifts, and the room where the item will be placed.

If the item cannot safely fit through the doorway, hallway, stairwell, or lift, our team will discuss the best available option with you at the time of delivery.

Free Assembly Service

Free assembly is included for beds and bed frames in our serviced delivery areas. Our team can deliver and assemble your bed so it is ready to use.

Assembly is included for standard bed frames and bases. If an item requires special handling, extra time, difficult access, or additional work outside normal assembly, extra charges may apply.

Please ensure the room is ready before delivery so our team can complete the assembly quickly and safely.

Stairs & Apartment Delivery

We deliver to apartments, units, townhouses, and homes with stairs where safe access is available. If your building has a lift, please make sure the item will fit inside the lift before delivery.

If there are stairs and no lift, an extra fee may apply for deliveries above the 2nd floor. This fee depends on the item size, number of floors, access difficulty, and the amount of handling required.

Please tell us before delivery if your home has stairs, narrow hallways, limited parking, building access rules, loading dock requirements, or lift booking requirements.

Packaging Removal

After delivery and assembly, our team can remove the product packaging so your room is left clean and tidy.

Packaging removal is included with our delivery and assembly service where practical. Please let our team know at the time of delivery if you would like the packaging taken away.

Old Bed & Mattress Removal

Old bed or mattress removal is available as an optional extra service. This service is not automatically included with delivery and may require an additional fee.

If you need an old bed frame, mattress, or base removed, please let us know before delivery day so we can confirm availability and provide the removal cost.

Items for removal must be safe to handle and ready for collection. Extra charges may apply for large items, difficult access, stairs, or multiple items.

Pickup / Click & Collect

Customers can also choose to pick up their order instead of using delivery. Pickup is available by appointment only.

The pickup address will be confirmed once the collection location is finalised. Customers must bring their order confirmation and valid ID when collecting an order.

Our staff can help load the item into your vehicle, but customers are responsible for making sure their vehicle is suitable for safely transporting the bed, mattress, or furniture item.

Check Your Item at Delivery

We recommend checking your bed, mattress, or furniture item at the time of delivery. Please make sure the correct item has arrived and check for any visible damage or missing parts before the delivery team leaves.

If your item is damaged on arrival, the wrong item is delivered, or parts are missing, please report the issue within 48 hours of delivery. Photos or videos of the item and packaging may be required so we can review the issue quickly.

If the issue is confirmed, we will organise the best solution, which may include a repair, replacement, or refund depending on the situation.

Cash on Delivery & Pay After Delivery

Cash on delivery and pay after delivery options are available for eligible orders. A small upfront deposit may be required for large orders, special orders, or pre-order items.

If you choose cash on delivery, please make sure someone is available at the delivery address during the confirmed delivery time. If the customer is not home or refuses delivery after the driver arrives, delivery or return costs may apply.

Before Your Delivery Arrives

To help us complete your delivery smoothly, please make sure someone is available at the property during the confirmed delivery time. Please clear the delivery path, measure tight spaces if needed, and let us know about stairs, lifts, parking restrictions, or apartment access before delivery.

If you need to cancel or change your delivery, please contact us at least 24 hours before your scheduled delivery time. Cancellation or delivery fees may apply if the delivery has already been booked or the driver is already on the way.

Need Help With Delivery Areas?

If you are not sure whether your suburb is included in our free delivery area, paid delivery area, or pickup service, please contact Furniture for Future before placing your order.

Call or WhatsApp us on 0477 597 491. Our support hours are Monday to Sunday, 7:00 AM to 7:00 PM.