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Continue ShoppingPrivacy Policy
1. Introduction
This Privacy Policy explains how Furniture For Future handles personal information collected through furnitureforfuture.com.au, customer enquiries, orders, delivery or pickup arrangements, and related customer support.
2. Information We Collect
- Contact information: such as your name, email address, phone number, billing address and delivery address.
- Order information: products ordered, order history, delivery or pickup details, returns, warranty enquiries and customer-service records.
- Payment information: payment transactions may be handled by payment service providers. We receive the information needed to confirm and manage your order.
- Website information: information such as IP address, browser or device details, cookie data and website activity where collected by the website or its service providers.
3. How We Use Your Information
- To process, confirm and manage orders.
- To arrange delivery, pickup, assembly and related customer services.
- To respond to enquiries, warranty claims, returns and complaints.
- To operate, secure and improve the website and customer experience.
- To send service messages and other communications you have requested or that are reasonably connected with your order or enquiry.
4. When Information May Be Shared
Personal information may be disclosed when reasonably necessary to service providers that help us operate the business or complete your order, such as payment, website, email, delivery or technology providers. Information may also be disclosed where required or authorised by law. Service providers handle information under their own terms and privacy practices.
5. Cookies & Website Technologies
The website may use cookies and similar technologies for functions such as shopping-cart sessions, account access, security, preferences and website analytics. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.
6. Data Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
7. Access, Correction & Privacy Enquiries
You can contact Furniture For Future to ask about personal information we hold about you or to request a correction where appropriate. We may need to verify your identity before providing access or making a change.
8. Third-Party Services & Links
This website may link to or use third-party services such as payment providers, WhatsApp, social platforms or other service providers. Their handling of personal information is governed by their own privacy practices.
9. Contact & Complaints
For privacy questions, access or correction requests, or concerns about how your information has been handled, contact us at [email protected] or call 0477 597 491.